Technical Customer Support
Technical Customer Support
Technical Customer Support


To create a customer/supplier relationship which aims to maintain and improve RCL's overall competitiveness within investment casting, RCL has a team of customer focused manufacturing and development engineers providing dedicated technical support for resolving common manufacturing problems, and to ensure the effective introduction of new cores into production.

RCL's engineering capabilities are supported by the latest CAD/CAM technology. This gives RCL the ability to accept and interpret CAD models via electronic data transfer; it also allows not only rapid response to customer quotation enquiries but also timely synchronous engineering recommendations into the initial design of a casting, thus achieving the optimum design for both cost effectiveness and ease of manufacturing.

Additional support services provided by RCL include a first article inspection facility for the preparation of core/casting FAIRs and layout reports, and an on site toolroom staffed by skilled toolmakers to provide modifications and maintenance capabilities for all moulding dies and gauges.

This capability ensures customers purchased equipment is not only maintained to the highest standards but also guaranteed maximum life.